Get in Touch

Your feedback means a great deal to us, and will help us to find ways to make your Plain Vanilla experience better. If you have any ideas, suggestions, or thoughts, we would love to hear them. Please reach out and say hello by writing to

If you prefer to speak with someone from the team, you can reach out to us at any of our stores during opening hours:

Tiong Bahru Estate – (65) 8363 7614
Daily 8am – 9pm

Cluny Court  – (65) 8363 7615
Daily 7.30am – 5pm

Telok Ayer – (65) 8299 0674
Daily 8am – 5pm

To make a cupcake reservation for same-day pick up, give us a ring at the store you would like to pick up from.

To place an advance order for bakery items, visit our online Bakery here, or drop us an email at Please note that our advance order team operates from Mondays to Fridays, 10am to 7pm. You may reach us at our stores outside of these hours, during the opening times above.

For enquiries on same-day orders placed on our Same-day online Bakery, you may reach us via call or WhatsApp at (65) 9234 8474.

To join the team, please view current available positions here.